Appendix 8. TO BE PRINTED ON THE LETTER HEAD OF THE CLIENT (IDM Facility). Ref. No.: Month/ Date/ Year. ICICI Bank Limited,. <Address of the Branch>.8. Protecting ICICI Group's Assets. 14. 9. Workplace Responsibilities ... customers in favour of another or place business interests ahead of customers.interests of ICICI Group and its customers. • Conflict of Interest includes, but is not limited to, a director or an employee who is a.